Official terms, conditions, and customer policies for Topking Dazzling.
Due to hygiene and cosmetic safety standards, products once opened, tested, or used cannot be returned. We gladly accept returns or replacements if an item arrives damaged, defective, or incorrect.
Any damage or mismatch must be reported within 48 hours of delivery by contacting our WhatsApp support with photos/video of the unboxing and your Order ID.
Once a replacement or return is verified by our team, refunds are processed via the original payment channel or bank transfer within 3–5 working days. Any loyalty coins earned on refunded items are adjusted accordingly.
